Workplace Experience Manager

  • Are you ready to leverage your operational and administrative capabilities to make a real difference?
  • Are you passionate about enabling a great workplace experience that caters to both employees and business?
  • Do you know how to leverage operational excellence in a workspace to enhance the employee experience?

Woods Bagot is a People Architecture company placing human experience at the centre of our design process to create and deliver engaging, future-oriented projects that respond to the way people actually use space.

Our Values

Uncompromising Design. Rigorous Curiosity. Effective Communication. Collective Intelligence. Dynamic Careers.

Woods Bagot is a values-driven organisation and our values underpin everything we do. Values guide the way we work, the way we make decisions and how we interact with each other, our clients, and our stakeholders.

About the role

The role is responsible for enabling a great workplace experience in our Sydney studio but also in our smaller regional studios, located in Brisbane and Perth.

As the Workplace Experience Manager, you will be accountable for overseeing and ensuring the smooth running, function and facility of these studios. This will involve you in key elements associated with the workplace experience – the physical workplace, technology and implementing the policies that shape our organisational culture.

Located in Sydney, your responsibilities will be focused on three key areas:

  1. Workplace experience
  2. Studio operations
  3. Executive Assistance support

1) Workplace Experience

  • Coordinate the on boarding of new hires, including contract execution, payroll and employment form completion, IT system access, and first day induction
  • Assign and monitor buddy system and induction for first 3 months
  • Provide first response for people issues, escalating where required to Regional P&C and/or local studio leadership
  • Manage the administration of employee movements/changes such as salary increases, hours changes, parental leave
  • Work with Regional P&C on regional and global P&C programs and initiatives (e.g. employee engagement, culture and values, diversity and inclusion)
  • Coordinate the annual performance review process for the studio
  • Plan, initiate and implement employee reward initiatives such as events, thank you gestures, communications and other initiatives to enhance retention and the employee experience

2) Studio Operations

  • Manage day to day tasks being undertaken by the local studio administrative team including the Studio EA, Receptionist, and Studio Assistant
  • Participate and support the Studio weekly executive meeting, assisting in the development of an agenda, note taking and distribution of minutes (including following up of action items)
  • Manage all studio supplier relationships, ensuring value for money
  • Manage the studio facilities to ensure a high standard of presentation and function
  • Maintain the studio seating plan and coordinate studio moves as required
  • Oversee travel and accommodation bookings for the studio supporting the Studio Chair with approvals as directed
  • Identify and escalate any studio issues to the appropriate member of the Executive
  • Undertake project filing and archiving as required

3) Executive Assistant Support

  • Provide Executive Assistant support to Studio Chair when required

Qualifications and Experience

  • Previous experience in a similar role would be an advantage. Operational or administrative expertise or a background in facilities management would also be highly regarded.
  • Qualifications in Business and or Human Resources or Facilities management highly regarded
  • A high level of skill using Microsoft Office Suite including Outlook is essential
  • Some experience using Adobe Illustrator / Photoshop / In Design is an advantage
  • Excellent written and verbal communication skills
  • A flexible approach and ‘can-do’ attitude
  • Excellent time management and an ability to prioritise
  • The ability to maintain confidentiality and operate with both discretion and tact
  • A high level of initiative, pro-activity and follow through
  • High level attention to detail, efficiency, and effectiveness
  • The ability to work independently and as a member of a team
  • Experience as a leader or supervisor of a small team would be beneficial
  • Problem-solving capabilities

How to apply

Please send your CV and covering letter through our LinkedIn job post for Workplace Experience Manager. Applications will be treated in the strictest confidence and close on 27/09/21. 

Please note: We do not accept unsolicited resumes or names from agencies.

Mandatory requirement:

It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in Australia (an Australian citizen or Permanent Resident).


Inspiration. Innovation. Inclusiveness. We are Woods Bagot.

Woods Bagot is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

At Woods Bagot, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design – it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network of strategists, experience designers and scientists, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.