Melbourne

Systems Analyst

Our global studio is growing and looking for a dedicated Systems Analyst to join our global firm. 

Woods Bagot is a People Architecture company placing human experience at the centre of our design process to create and deliver engaging, future-oriented projects that respond to the way people actually use space. 

Our Values 

Uncompromising Design. Rigorous Curiosity. Effective Communication. Collective Intelligence. Dynamic Careers. 

Woods Bagot is a values-driven organisation and our values underpin everything we do. Values guide the way we work, the way we make decisions and how we interact with each other, our clients and our stakeholders. 

About the role 

The role of the Systems Analyst is to provide technical assistance for users and managers of the Finance and CRM systems. The role ensures that the systems are performing optimally, and changes are orchestrated and executed to achieve their objectives. Woods Bagot utilise Dynamics 365 CRM for marketing, business planning, contact and opportunity management and BST for finance functions. 

Key Responsibilities 

  • System administrator of CRM and BST Finance systems. 
  • Support, maintain and enhance existing Dynamics 365 customizations 
  • Provide technical support to end users. Maintain the CRM and Finance systems’ data integrity. 
  • Coordinate testing, training, and system upgrades 
  • Interpret system data for reporting purposes 
  • Technical advisor responsible for gathering, refining, and documenting business requirements. 

About you 

As the successful candidate you will have past experience working with a collaborative, dedicated and resourceful team.  

You will be able to demonstrate 

  • Experience delivering excellent technical support for ERP and CRM systems. 
  • Ability to understand business requirements and translate them into technical documentation 
  • Demonstrated experience in CRM technical support 
  • Understanding of the principles of accounting as they relate to a services organization 
  • Business intelligence analytical and reporting skills 
  • Experience in javascript, C# and SQL 
  • Competency in Microsoft Excel, PowerBI and/or SSRS desirable 
  • Strong written and verbal communication skills at all levels 
  • Willingness to learn and contribute towards business goals 

Benefits we offer 

In addition to working for a world class design Studio you will enjoy benefits such as: 

  • Paid Parental Leave Employee Assistance Program 
  • Employee Referral Program 
  • Annual Discretionary Bonus 
  • Working on some of the most interesting and complex projects in Australia alongside a talented team 

How to apply 

Applicants are required to submit a cover letter and resume in a combined PDF document. Please apply using our Systems Analyst LinkedIn Job Post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. 

All personal data collected by the Company will be kept confidential and only used for recruitment purposes. 

Mandatory requirement: 

It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in Australia (an Australian citizen or Permanent Resident). 

Inspiration. Innovation. Inclusiveness. We are Woods Bagot. 

Woods Bagot is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 

At Woods Bagot, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design – it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network of strategists, experience designers and scientists, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.