London

Studio Operations Manager

Our busy London studio is looking for a Studio Operations Manager to join our team of high performers.

About Woods Bagot

Woods Bagot is a global People Architecture company. Its services are diverse and cover design, research, data analytics, and consulting.

We are collaborative in our approach and as such you will be an asset to our regional team, assisting on global projects to produce creative and effective designs for our clients.

Key Responsibilities:

Studio Operations

  • Manage Front of House including line management of the Receptionist position
  • Manage all studio supplier relationships and contracts, ensuring that price and quality are maintained
  • Manage the studio facilities to ensure a high standard of presentation and function
  • Manage all planned and unplanned maintenance
  • Manage the studio facilities budget, liaising regularly with the Finance Team
  • Maintain the studio seating plan and coordinate studio moves as required
  • Responsible for all Health & Safety matters for the London studio
  • As Studio Travel Manager, oversee travel and accommodation bookings for the studio
  • Take minutes for management meetings when required
  • Ad hoc management of internal events, which may include arranging couriers/bookings
  • Manage the archiving as required
  • Manage the coordination between other studio functions
  • Report on the running of the studio, and identify/escalate any studio issues to the Studio Chair
  • Provide day-to-day operational and admin support to the Studio as required, including cover for Front of House reception duties ensuring a high-quality client experience
  • Ad hoc assistant for other admin duties that may change from time to time

People & Culture Support

  • Assist with the recruitment processes, e.g. scheduling interviews
  • Coordinate the onboarding of new hires, induction programmes and undertake studio orientation Work with P&C Manager on P&C programmes and initiatives (e.g. employee engagement, culture and values, diversity and inclusion)
  • Coordinate the annual appraisal process for the studio

Finance Support

  • Take ownership and control of the office expenses/invoices
  • Code invoices to the correct account code and upload onto internal systems for payment
  • Send out documents for authorisation and ensure they are returned timely

About you

You will be able to demonstrate:

  • Excellent written and verbal communication skills
  • A flexible approach and attitude
  • Excellent time management
  • The ability to maintain confidentiality with discretion and tact
  • A high level of initiative, proactivity and follow through
  • High level attention to detail, efficiency and effectiveness
  • The ability to work as a member of a team
  • Coordination, time management and communication skills
  • Problem-solving skills

Work Experience/Technical Skills

  • Experience in a similar role essential
  • Office Management protocols knowledge is essential
  • Workplace Health & Safety knowledge is essential
  • Experience in minuting meetings
  • Line management experience
  • Experience with managing and controlling the expense cost of an office
  • A high level of skill using Microsoft packages and Microsoft Outlook is essential

Qualifications and skills

  • Qualifications in Business Administration or Human Resources highly regarded

Benefits we offer:

In addition to working for a world-class design Studio, you will enjoy benefits such as:

  • Access to global resources to enhance your learning and development
  • Private healthcare and dental cover
  • Annual discretionary bonus
  • Company pension scheme
  • Professional subscriptions supported

How to apply:

Please send your resume and portfolio via our Studio Operations Manager LinkedIn job post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies.

Mandatory Requirement:

It is an essential requirement that applicants must have the legal right to work in the UK when applying for this position.

Our Values

Uncompromising Design. Rigorous Curiosity. Effective Communication. Collective Intelligence. Dynamic Careers.

Woods Bagot is a values-driven organisation, and our values underpin everything we do. Values guide the way we work, the way we make decisions and how we interact with each other, our clients and our stakeholders.

Inspiration. Innovation. Inclusiveness. We are Woods Bagot.

Woods Bagot is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity and gender expression.

At Woods Bagot, we are committed to creating an environment where the difference is celebrated, valued, and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation of creativity and innovative design – it is only by working together that we can realise the potential of our people, clients, and communities around us. Through our inclusive leadership and our truly global studio network of architects and designers, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.

All personal data collected by the Company will be kept confidential and only be used for recruitment purposes.